Watch/Listen: Taking Stock Of The Restaurant Industry (ZOOM)

Welcome to our first webinar! We hosted a panel of leading women from across the UK to talk about what our industry needs to take stock of and shift. This is only the beginning, and we really felt that there are positive steps we can ALL take to start to see change. What we all agreed with is it starts with US. We need to literally be the change we wish to see in restaurants & hotels. If you are a business owner or manager make sure you are setting a positive example for your teams. Seriously impose breaks and better work/life balance, create an encouraging atmosphere to help with mental health and anxiety, be transparent about costs and honest with what you need to run your business.

We talked a lot about pride, and perception - how we sometimes aren’t honest about how things REALLY are going for us. It’s ok if it’s shit, ask for help so that it doesn’t remain that way. A lot of us run small indepedent operations, which means we are tasked with being the head of every department, departments we don’t necessarily know how to run. So ask for help where you can, you are not alone, you are not doing a bad job and we will get through this.

I hope you enjoy the talk, and if you do or don’t please let us know! It’s how we know what more or less we should be discussing in future webinars.

xx

Natalia

TAKING STOCK OF THE RESTAURANT INDUSTRY

We covered four topics:

  • Tronc system in the UK & tipping culture

  • Costs: Staff costs, wages, food costs and what it actually costs to run a restaurant

  • Society’s perception of working in hospitality

  • Mental health

Our panelists were:

Sally Abe, Head Chef of The Harwood Arms in London

Mary-Ellen McTague, Chef & properietor of The Creameries and Eat Well Mcr both in Manchester

Emma Reynolds, owner and co-founder of Tonkotsu in London & Birmingham

Emma Underwood, GM of Darby’s in London

Pam Brunton, chef and owner of Inver in Scotland

(Jane Walton, Marketing & FOH at Wolf at The Door - Jane was on hand to kindly help monitor questions)

Natalia RibbeArticle1 Comment